FREQUENTLY ASKED QUESTIONS

Can I fly my pennant outside?

While our pennants are constructed of durable materials, they are not intended to be hung or displayed outside, and unprotected from the elements. Exposure to weather conditions may result in your pennant being ruined.

What materials are used in your pennants?

We construct our pennants using vintage-inspired materials like 10 oz cotton duck canvas, twill tape and heavy duty thread. Each pennant features a cotton utility rope for hanging the flag vertically. 
What's the best way to display my pennant?

There are a couple of tried-and-true ways to display our pennants. The most common is to hang it vertically on a wall, rafter or other surface, by securing the looped ends of their utility rope around small nails or hooks. Another method is to have the pennant framed so it can be displayed either vertically or horizontally. Grouping a few pennants together is also a great look!

How long will my pennant take to arrive?

Depending on our current order volume, we typically process orders within 10 business days (excluding holidays), then ship 2-3 business days later. Custom orders are typically processed within 15 business days, then shipped 2-3 business days later. We'll contact you if we foresee any delays in the processing and/or shipping of your order. Check out our Shipping & Returns page for more info.

Do you make custom pennants?

Yes we do! Visit our Custom Pennant page to design your own or create a gift for someone else. Choose your pennant color, text style and color, and enter your custom text (up to 10 letters with spaces). If you have a special request for a pennant, contact us and we'll see what's possible! Please allow 3-4 weeks to receive your custom pennant.

Can I place a bulk order of pennants (10 or more)?

Absolutely! We've fulfilled large orders for teams, businesses and other groups. To inquire about placing a large order, email thefolks@hoistandhalyard.com as shipping and delivery times may vary.

Can I place a rush order?
Making our pennants individually—and by hand—requires a certain amount of time, so we do not accept rush orders.
Do you ship internationally?
Due to shipping costs and unpredictability of delivery, we do not ship internationally at this time.

Hoist & Halyard is a subsidiary of Mensch Creative Services LLC.